ER Hot Pot
If you're craving a hot pot experience that’s equal parts flavorful and fun, ER Hot Pot is one spot in New York City you’ve got to check out. Nestled at 11 W 36th St, right in the heart of Manhattan, this casual hot pot joint delivers bold flavors with a vibe that’s perfect for groups or even a laid-back happy hour outing.
One of the things that really sets ER Hot Pot apart is the variety—not just in ingredients, but in the experience itself. Whether you’re a first-timer or a seasoned hot pot lover, the build-your-own concept makes every visit customizable. Their menu has some absolute bangers. Shrimp Paste is a must-try—smooth, fresh, and adds a rich texture to your broth. Quail Eggs bring in that soft, creamy bite, and if you’re up for something adventurous, go for the Duck Tongue—tender, savory, and packed with umami.
The energy here is upbeat without being overwhelming. You’ve got that warm, steamy aroma of hot pot bubbling all around, plus a crowd that clearly knows good food when they taste it. It’s the kind of place you go with friends when you’re in the mood to share stories over simmering broth and maybe catch a happy hour deal while you’re at it.
Service is speedy, the portions are generous, and the staff are super helpful if you’re not sure what to pick. Whether you go classic or try every add-on on the menu, ER Hot Pot nails that sweet spot between comfort food and culinary adventure.
No need to overthink it—just come hungry and ready to dive in.
Reviews
{Overall: 3.5; Food: 3.5} Service: 3.5; Ambiance: 4 Good hot pot spot in Midtown. The waits can be very long, so make a reservation or put yourself on the waitlist early. While Hai Di Lao and the Dolar Shop are still my favorites in NYC, this is a decent spot when I want to go somewhere easily accessible. The restaurant is clean and has a fun ambiance. The service is good.
The restaurant is clean and has character. The food/meat/ vegetables are fresh. It has oranges and cantaloupe as side dishes. A lot of source/seasonings to choose from. Also, it has 2 types of Chinese sweet soups that free to eat. The service is great, the staff is very responsive and quick to help you.
So, so good! I'm not a hot pot connoisseur, and I honestly don't necessarily ever crave it, but we stopped by for a warm meal and left very satisfied! Staff is super nice, place seems clean, lots of space to sit and enjoy. The food is fresh and delicious.
Love the decor here! Overall the hot pot was decent if you aren't trying to eat a lot of meat. We order a beef and a beef tongue, felt like meat quality was kinda mid. We liked the vegetables and the shrimp paste more. The spicy broth was super spicy even when it's mild You order your food through the iPad. Service here was good, we were able to get a server's attention pretty easily& and the server came around with help us with the shrimp paste and add more soup without us having to flag them down.
My group of 6 was able to get seated immediately at 1210 on a cold Saturday, but we definitly saw the place starting to get crowded round 1230-1. Overall I had a pretty good experience, they had a pretty good selection of items and quality of most of the items were pretty good. Taking a star off for a few things though: we ordered two portions of the steak rib eye, and for some reason one of the rib eyes was really thick + we wanted to cancel the seafood platter when it hadn't been brought out to us yet and were told we couldn't because nobody else was ordering it. I really enjoyed the tomato broth, and they had a good selection of sauces and fruits and a sweet desserty soup that you could help yourself to! Would definitely come back again